Acceptable Use Policy
Last updated: 2026-05-18
This Acceptable Use Policy ("AUP") describes the conduct and content that is not permitted on Linabase. It is incorporated into the Terms of Service by reference. A material violation is grounds for suspension or termination, and in some cases for reporting to law enforcement or other authorities.
We do not actively monitor Customer content. We act on credible reports and on signals that surface through normal operation. As an intermediary service provider under the EU Digital Services Act, we maintain procedures for receiving notices and responding to illegal content.
Prohibited content
You may not use Linabase to host, store, distribute, or process any of the following:
- Child sexual abuse material (CSAM) or any content that sexually exploits minors. We report CSAM to the appropriate authorities (including INHOPE network hotlines and, where applicable, NCMEC) and preserve relevant evidence for law enforcement.
- Content that infringes copyright, trademark, patent, or trade secret rights of a third party. See our DMCA Policy for the notice-and-takedown procedure.
- Malware, viruses, ransomware, exploit kits, command-and-control infrastructure, or other tools whose primary purpose is to compromise computer systems without authorization. This includes phishing kits and credential-harvesting pages.
- Content that incites or threatens violence against a person or identifiable group, or that constitutes terrorist content under applicable law.
- Content that defames, harasses, stalks, or threatens a specific person, or that publishes another person's private information ("doxxing") without consent.
- Content that is illegal where it is published or where its data subjects live, including content prohibited under Turkish law, EU law, or the law of any jurisdiction where the content is materially distributed.
- Content depicting non-consensual intimate imagery ("revenge porn") or that was obtained without the subject's consent and depicts them in a private context.
- Content marketing or facilitating illegal goods or services (illegal drugs, weapons, human trafficking, illegal gambling outside licensed jurisdictions).
Prohibited conduct
You may not use Linabase to:
- Send unsolicited bulk email ("spam") via Linabase-hosted infrastructure, or operate infrastructure that supports such activity for third parties. Transactional email triggered by user action is allowed.
- Operate fraud infrastructure, including pages designed to deceive users about the identity of the operator, "419" advance-fee scams, fake e-commerce storefronts, or pyramid / Ponzi schemes.
- Mine cryptocurrency at material scale using Linabase compute or storage. Incidental cryptographic work as part of a legitimate application is fine; using the service primarily as a mining substrate is not.
- Attack other systems using Linabase-hosted resources. This includes denial-of-service attacks, port scanning at scale, brute-forcing credentials, and acting as a launching point for SQL injection or other web attacks against third parties.
- Probe, scan, or test the vulnerability of any Linabase system or any other system on our network without our prior written consent. Coordinated vulnerability disclosure is welcomed at security@linabase.com.
- Interfere with the service through resource exhaustion, deliberate breakage of platform invariants, attempts to cross tenant boundaries, or attempts to access another customer's data.
- Circumvent metering, rate limits, billing, or other operational controls.
- Resell raw Linabase capacity without a written agreement. You can build products and services on Linabase; you can charge your users; you cannot bundle our service as "your own backend" to third parties at scale without talking to us first.
- Misrepresent yourself or your application to Linabase or to your end-users in a way that materially affects either party's risk assessment.
- Use the service in violation of export controls or sanctions law, including by providing service to sanctioned persons or jurisdictions where prohibited.
Reporting abuse
If you encounter content or conduct on Linabase that violates this AUP, please report it to privacy@linabase.com (or, for copyright specifically, see the DMCA Policy). Include:
- Where you encountered the content or conduct (URL, application name, account name if known).
- What rule you believe is being violated.
- Any supporting evidence (screenshots, headers, timestamps).
- Your contact information so we can follow up.
We treat reports confidentially to the extent reasonably possible and acknowledge receipt within 72 hours.
Enforcement
When we receive a credible report or otherwise become aware of a violation, we may, in order of severity:
- Contact you to ask questions or request that you remediate the violation.
- Remove or disable access to the specific content or feature.
- Suspend the affected project or organization.
- Terminate the account.
- Notify law enforcement or other authorities where required by law (mandatory for CSAM, and where we have reason to believe an imminent threat to life or safety exists).
- Preserve relevant logs and content for legal process.
For violations involving illegal content under EU law, we apply the DSA-compliant notice-and-action procedure: acknowledge the notice, evaluate the content, take a reasoned decision, and provide both the notifier and the content provider with our decision and the reasons for it. Reasoned decisions are submitted to the EU Transparency Database.
Counter-notice and appeals
If we have taken action against your content or account and you believe we have made a mistake, you may submit a counter-notice or appeal to privacy@linabase.com. Include the action taken, why you believe it was incorrect, and any supporting context. We will review and respond within a reasonable time. Internal complaint-handling is available without charge.
For copyright specifically, the counter-notice procedure is described in the DMCA Policy.
Repeat infringer policy
We terminate, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others. "Repeatedly" is assessed in context: a small number of validated, willful, large-scale infringements may be enough; a larger number of minor, good-faith errors may not be. We document the determination so we can defend it.
Changes to this AUP
We may update this AUP from time to time. We will change the "Last updated" date at the top of the page. Material changes are announced via email to active account holders at least 30 days before they take effect.
Contact
AUP-related questions, abuse reports, appeals: privacy@linabase.com.
Copyright (DMCA): see /dmca.
Security vulnerability disclosure: security@linabase.com.